Service Mission: "timely, professional, sincere, thoughtful"
There is no best, only better. Perhaps we will never be truly "perfect ", but we will still be "perfect service " as the company's business strategy and services, and efforts to pursue the highest goal. Hope that through high standards and continuous efforts and improvements, provide customers more value and enjoyment.
Service is an important manifestation of product value, in the "full program, perfect service " under the guidance of the concept, we implemented in the customer ordered service plan. We always implement the "timely, professional, sincere, thoughtful, " the service, in product sale, sale, sale and implementation of the perfect service, so that the value of the product obtained in the hands of users to maximize the reflection of greater value for customers And convenience.
At the same time, we welcome you to monitor our service behavior and quality of service!
Terms of Service：
Our company of "quality first","customer first"principle, in the high performance and low cost, but also to provide quality comprehensive after-sales service for new and old customers more confidence to use our products, we ensure access To product quality problems in the mail, fax, phone, as quickly as possible to ensure customer satisfaction.
One．Practical range: all apply to our customers and dealers.
Two、Services: customer complaints, consultation and diagnosis, spare parts, maintenance, dispatching processing, tracking services, technical improvement.
Three、Commitment: One year warranty and lifetime service.
1、The warranty period: In compliance with product transportation, storage, installation, commissioning, maintenance or use under the conditions of order, the date of purchase from the customer within 12 months, the factory responsible for the implementation of product warranty, and the implementation of the main pieces of equipment Refunding, replacement (wearing parts, except parts specifications), our non-human factors of the contract, the failure products for free repair, replacement and on-site troubleshooting services.
2、Warranty period: the implementation of our products, paid for lifetime service contract.
